The Denate Comfort Club: your heat pump, looked after
The Comfort Club is Denate's yearly heat pump maintenance plan for homes across Halifax and Nova Scotia. Members get a tune-up every year before winter, priority booking on no-heat calls and member savings on repairs.
Membership
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- A full tune-up every fall, booked for you
- Priority booking on no-heat and urgent calls
- Member savings on repairs
- A reminder when your service is due
- Filter tips and a quick check of the electrical that feeds it
A small yearly habit that pays you back.
Lower running costs
Clean filters, coils and fans move heat with less power, so the system costs less to run.
Fewer no-heat nights
Many no-heat calls start as small problems a yearly check can catch early.
Protect your investment
Regular service helps your system last. Some manufacturer warranties also expect yearly maintenance.
What we check, every year.
Done before the heating season, so your system is ready before the first cold night.
- Filters cleaned and checked
- Indoor coil and fan cleaned
- Outdoor unit cleared and coil checked
- Condensate drain tested
- Electrical connections and controls checked
- Heating performance tested before the cold
Quick answers.
What is the Denate Comfort Club?
It is our yearly maintenance plan for heat pump owners: a tune-up every year before winter, priority booking when you have no heat, and member savings on repairs. It keeps your system efficient and catches small problems before they turn into no-heat calls.
Does the Comfort Club include repairs?
Repairs are not included in the membership, but members get priority booking and member savings on repairs, so a problem gets fixed sooner and for less.
Can I join the Comfort Club if Denate did not install my heat pump?
In most cases, yes. Text us a photo of the model sticker on your indoor or outdoor unit and we will confirm before you join. Your first tune-up includes a full check of the system.
How often should a heat pump be serviced?
Clean or check the filters every month or two during heavy use, and have the system professionally serviced once a year, ideally before the heating season. A tune-up keeps it efficient and catches small problems before they become no-heat calls.
Join once. Stay warm every winter.
Become a Comfort Club member and your fall tune-up is handled every year, with priority when it matters most.
Call or text (902) 789-9851. Real emergencies go straight to our team.