Heat pump repair & maintenance in Halifax
No heat? Call Denate at (902) 789-9851. Urgent no-heat calls get priority. We diagnose and repair ductless and ducted heat pumps across Halifax and Nova Scotia, and offer yearly tune-ups that keep systems efficient.
If you notice any of these, call us early.
No heat or weak heat
Blowing cool air, rooms not reaching temperature, or the system will not start.
Error codes or blinking lights
Flashing indicator lights on the indoor unit usually point to a specific fault.
Water leaking indoors
A blocked condensate line or drain can drip from the indoor head.
New or loud noises
Rattling, grinding, buzzing or squealing from the indoor or outdoor unit.
Ice that will not clear
Heavy ice on the outdoor unit that stays after the defrost cycle.
Power bill jumped
A dirty or failing system works harder and costs more to run.
Book your fall tune-up, avoid the no-heat call.
A yearly service before winter keeps your heat pump running at its best and catches small problems early.
What a Denate tune-up covers
- Filters cleaned and checked
- Indoor coil and fan inspected and cleaned
- Outdoor unit cleared, coil checked
- Condensate drain tested
- Electrical connections and controls checked
- Performance checked in heating mode
Quick answers.
Do you repair heat pumps you did not install?
Usually, yes. Text us a photo of the model sticker on your indoor or outdoor unit and a short description of the problem, and we will tell you quickly whether we can help.
Do you offer emergency heat pump and electrical service?
Yes. Call or text (902) 789-9851 and tell us it is urgent. Urgent calls, like no heat in winter, a heat pump that will not start or lost power to part of your home, go straight to our team, who will tell you how quickly we can get to you.
If you smell burning or see sparks, switch off the breaker for that circuit if it is safe to do so. If there is fire, smoke or immediate danger, leave and call 911 first.
How often should a heat pump be serviced?
Clean or check the filters every month or two during heavy use, and have the system professionally serviced once a year, ideally before the heating season. A tune-up keeps it efficient and catches small problems before they become no-heat calls.
Why is there ice on my outdoor heat pump unit?
A light frost that clears during the defrost cycle is normal in winter. Heavy ice that does not clear, or a unit encased in ice, usually means a defrost, airflow, drainage or refrigerant problem. Turn to backup heat if you have it and call us. Do not chip ice off the coil.
What is the Denate Comfort Club?
It is our yearly maintenance plan for heat pump owners: a tune-up every year before winter, priority booking when you have no heat, and member savings on repairs. It keeps your system efficient and catches small problems before they turn into no-heat calls.
No heat? We answer now.
Call any time, day or night. Or text a photo of your unit and the problem, and we will tell you what is likely wrong.
Call or text (902) 789-9851. Real emergencies go straight to our team.